Order intake
Configure delivery order intake, address handling and a dedicated delivery menu.
IIKO / Delivery
Delivery automation. Keep orders in view at every stage.
Organise operators, kitchen staff and couriers and connect their work to stock, sales and financial accounting. Configure iiko for your order channels and delivery workflow.
BUILT AROUND YOUR WORKFLOW
What we configure for you
Kitchen and packing
Route orders to printers or displays and agree preparation and assembly workflows.
Courier workflows
Select tools for courier order details, routing and delivery tracking.
Inventory, sales and finances
Agree how the team records operations and who checks the data. Help track ingredients and money and investigate discrepancies in daily accounting.
Repeat orders
Select guest rewards and promotions for your delivery model.
Connect your channels
Review where orders arrive today and where manual work occurs. For each channel, check connection feasibility, exchanged data and error-handling procedures.
Modules, licences and equipment compatibility are confirmed when preparing your proposal.
COORDINATED TEAMWORK
A clear next step for every order
Review the journey from order intake to customer handoff. Assign responsibility at each stage, configure the system and train the team in the agreed workflow.
- Launch
- from KZT 60,000
- Launch time
- from 5 hours
Modules, integrations, scope, timing and support are agreed before the project.
Discuss delivery setupDELIVERY PLAN
iiko PRO
1–49 tills
Licence price45,400 ₸/mo
For one till
2–3 tills: 25% off. 4 or more: 40% off the total licence price.
Get connectedEXPLORE THE CAPABILITIES
What else your solution can do
Choose an area to explore. Features depend on modules and connection level; not everything listed is included in the starting price. Kazakhstan availability, integrations and pricing are confirmed in your proposal.
Menus, forecasts and reports
- Manage menus and prices; schedule changes ahead.
- Recipes and ingredient quantities support food-cost calculations.
- Sales forecasts support planning; reports and a report builder help compare results.
- Receive scheduled metrics and track events and Telegram notifications.
Staff and services
- Track attendance and calculate payroll.
- Track staff document validity, including health-record expiry dates.
- Select time-based billing for billiards, karaoke and other services.
Till and service
- Windows till workstation; payment compatibility checked for your bank and hardware.
- Table orders, reservations and banquets.
- Dish options, bundles and ordering prompts.
- QR menus, customer displays and queues; mobile ordering and payment through agreed connections.
Kitchen planning and production
- Print orders or display them at preparation and assembly stations.
- Plan preparation and record finished-dish production.
- A universal kitchen display offers an additional option for staged workflows.
Purchasing and stock counts
- Track ingredient movements and record inventory transactions.
- Compare supplier price lists and purchase prices.
- Use sales forecasts for purchasing and mobile prompts for stock counts.
Guest database and marketing
- Digital cards, reward tiers, promotions and performance analysis.
- Check Kazakhstan availability for guest apps and push notifications.
- Personal offers, guest segments and custom campaigns with a suitable marketing module.
Delivery and external channels
- Address suggestions, delivery menus, aggregator orders and external couriers.
- A delivery website and additional management levels are selected as needed; check service compatibility.
Delivery operations
- Service zones and conditions, a delivery and collection website.
- Call centre, courier app, delivery confirmation and order completion.
- Order mapping, routing and heat maps for zone analysis.
Growing into a chain
- Shared reports, central accounting and cross-location loyalty.
- Franchise management requires a separately selected configuration.
Your own ordering channels
- Website or Telegram ordering connected to iiko.
- Courier route tracking and live delivery metrics.
- Select guest apps, collection and ordering recommendations; validate payments and integrations.
WORKSTATIONS
Equipment for your workload
Review operator workstations, the till and kitchen equipment. Agree how orders move through preparation, packing and courier handoff.
Equipment selectionBEFORE WE MEET
What helps us get started
Prepare your delivery menu, order channels, zones and service conditions. Describe couriers, payment methods and accounting; identify your website platform.
If something is not ready yet, we will agree what to prepare first.FROM PLAN TO FIRST SHIFT
ImplementationHow launch works
- 01
Map your workflow
Review workflows, equipment and data. Agree the solution, quote and work plan.
- 02
Configure and test
Prepare menus, permissions and accounting. Test orders, payments, refunds and shift closure with sample data.
- 03
Train and launch
Run a practice shift. Agree the cutover time, responsible people and support contact process.
Delivery businesses we work with
YouCook
Almaty
Menzo
Zhezkazgan
Which plan suits delivery?
iiko PRO starts at KZT 45,400 per month. Modules and additional connections are agreed for your delivery operation.
What does launch cost and how long does it take?
Launch starts at KZT 60,000 and takes from 5 hours. Final terms depend on configuration scope, data readiness and integrations, confirmed before work begins.
Can you connect an existing delivery website?
Check the platform and available exchange methods. Agree menu, order and status transfer, then test the whole workflow. Compatibility is confirmed before connecting.
What determines cost and launch timing?
It depends on workstations, modules, menu and accounting readiness, equipment and integrations. After discussing your needs, we quote licences, one-time work and recurring fees separately. Timing is agreed before the project starts.